How and when your order arrives
All orders ship from our warehouse in Atlanta, Georgia, to addresses within the contiguous United States. Shipping is calculated at checkout from your delivery location and the weight of your order, so you see the exact figure before you pay. Orders of $149 or more ship free to the eastern and central states. There are no estimates and no surprise invoices afterward.
Ground service, the default option for most orders. Business days run Monday to Friday and exclude federal holidays.
Available at checkout for time sensitive orders. Costs more than ground; the exact price shows before payment.
Shipping costs
Shipping is calculated at checkout, based on where the order is going and what's in it. Enter your delivery address in the cart and the available services and their prices appear before you commit to payment.
A $50 minimum applies to every order placed on the site, on Public and Trade accounts alike. Ordering requires an account — prices are public and visible to anyone, but checkout needs you signed in. A Public Account opens checkout as soon as you create it; a Trade Account is approved by hand first.
Free shipping over $149
Orders of $149 or more ship free to delivery addresses in the eastern and central United States — shipping zones 1 to 5, measured from our Atlanta warehouse.
Orders below $149, and every order going to the mountain and western states, are charged a flat rate set by your delivery zone and the weight of your order. Enter your delivery address in the cart and the exact figure appears before you pay; that figure is the one you are charged.
Same-day processing cut-off
Orders placed before 12:00 PM Eastern Time are processed the same day. Orders placed after 12:00 PM Eastern are processed the next business day. Delivery time is counted from the day your order is processed, not from the moment it is placed.
Tracking
You will receive a dispatch confirmation email with a tracking number as soon as your order leaves the warehouse. Order status and full order history are also in your account, on both Public and Trade accounts.
Backorders and part shipments
If a line in your order is temporarily out of stock, we will contact you rather than holding the whole order silently. You choose to either ship what is available now and follow with the rest, or wait and ship complete.
Where we ship
We currently ship within the contiguous United States only, the lower 48 states. We are not yet able to ship to Alaska, Hawaii, US territories, or international addresses.
Returns and exchanges
Faulty items are covered by a one year guarantee: contact us with photos and we will arrange a refund, a credit note, or a replacement on your next order. Items with cosmetic imperfections can be returned within 15 days in original packaging, though this doesn't apply to budget range items.
Report courier damage within 3 working days and any other fault within 15 working days of delivery. See our full Guarantee & Refund Policy for the complete terms.
Questions
Email sales@walterdavisonwholesale.com. We answer trade enquiries within one business day.